COVID-19 Updates & Changes

Community Child Care Connection (CCCC) continues to monitor and evaluate the COVID-19 situation throughout the State and our service delivery area. Our highest priority is the well-being of our staff and the children, families, and child care providers in the communities we serve. We will continue to monitor the situation, share information, and follow guidance from local, state, and federal authorities in the coming days and weeks. Please check our website frequently, and follow us on Facebook, to receive up-to-date information and updates on changes affecting our services. 


Option 2, Option 2


IDHS Child Care Assistance Program (CCAP)

Although we have reduced our CCAP staff in the office each day to support the call for social distancing, CCCC is still accepting all CCAP-related paperwork and processing cases daily! Forms may be submitted by utilizing our blue drop-box just outside our lobby door or by mailing, faxing, or emailing your documents. Forms may also be requested by calling our Forms Hotline at 217.525.2805 (Option 2, Option 1), or by using our online forms request form.


  • Although we are not currently experiencing a backlog, and are typically processing mail within 1-2 business days of receipt, please allow up to 10 business days to receive correspondence via the USPS.

  • Due to reduced staffing during the COVID-19 crisis, you may need to leave a message while our Specialist is on another phone call. You're voicemail should be returned within one business day.

  • IDHS requires that certificates not be submitted prior to the last business day of the month. Although your Child Care Program may be closed for the rest of March, certificates should NOT be submitted until March 31st.

  • If you are faxing or emailing your child care certificate, please be sure to fax/email both sides of the certificate!

Provider Trainings


All in-person trainings offered by CCCC have been cancelled through April 30,2020. You may visit the INCCRRA website to participate in online trainings through the Gateways i-learning System. If you have questions regarding provider trainings please contact us.

Consultations, Technical Assistance, Monitoring Visits, Etc.

All face-to-face consultations and visits have been discontinued until April 30, 2020. Alternative methods may be used to support provider needs during this time (i.e. consultation by phone, information by phone or email). Please feel free to reach out to one of our Quality Specialists, Christy, Sue, or Infant/Toddler Specialist Kandi, with questions or concerns.

Emergency Child Care Stipend Process

March 30, 2020

The Illinois Department of Human Services (IDHS) through the Child Care Resource and Referral (CCR&R) System is offering funds to assist child care programs that opt to open and provide child care for the children of Essential Workers. We want to stress that these services should be provided only when Essential Workers have no other options available. The goal is to practice social distancing and for children to stay home whenever possible.

Applications must be submitted with the appropriate Attendance Forms and a completed W9, all of which are linked below.

Click here for the Guidelines & Application for Child Care Programs - please read the FAQ's prior to completing the Application.

Click here for the Child Care Center Attendance Form. Please Note: One form must be submitted per classroom.

Click here for the Formerly Licensed Family Child Care Attendance Form.

Applications should be submitted via email to: DO NOT send applications to CCCC!

W9 forms can be found here.

Any questions regarding the Application Process should be emailed to Community Child Care Connection.

COVID-19 Updates from the ICDFS, IDHS, ISBE, and GOECD

Policy Update

March 31, 2020

For as long as the COVID emergency declaration is in effect for Illinois, IDHS/CCAP will waive the second paragraph of procedures in CCAP Policy 06.05.01 that providers may not charge CCAP families more than private pay families.


Guidance for Child Care Centers, Child Care Homes, and Early Education Programs Regarding Closures

March 20, 2020

In response to the unprecedented public health emergency that Illinois is facing as a result of the spread of COVID-19, the IDCFS, IDHS, ISBE, and Governor's Office of Early Childhood Development (GOECD) announced the closure of child care and the opening of emergency centers and homes. Find the details by clicking the links below:

COVID-19 Public Health Emergency Temporary Attendance Exemption Policy

March 17, 2020

The Illinois Department of Human Services has implemented a Temporary Attendance Exemption Policy to encourage subsidized child care programs to provide services during unforeseen, extraordinary circumstances and to lessen the financial impact of those events which are beyond the control of the programs, to include; licensed child care centers, licensed child care homes, license-exempt centers, and license-exempt homes may apply for an attendance exemption when an extraordinary event is responsible for substantially less than normal attendance. By claiming an exemption, the provider attests staff will continue to be paid for all scheduled work hours regardless of closure or reduction in services.

Emergency Care Referrals

If you are an "Essential" worker (see list here) who is looking for childcare during the COVID-19 crisis please 1.888.228.1146 or

March 15, 2020

The IDCFS, IDHS, & ISBE released guidance for Child Care Centers and Early Education Programs regarding closure during the COVID-19 Pandemic. Click the links below to read the released memos.

March 13, 2020

The IDCFS, IDHS, and Governor's Office of Early Childhood Development released a memo to Early Childhood Care and Education Program Administrators. Click the link below to read the memo.


Office Hours

901 South Spring Street, Suite B
Springfield, Illinois 62704
M, T, Th, F: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 2:00 pm

Serving the Illinois counties of Christian, Logan, Macoupin, Mason, Menard, Montgomery, Morgan, Sangamon and Scott.

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© 2020 Community Child Care Connection